Responsibilities:
- Oversee daily operations of the travel agency, ensuring smooth workflow.
- Manage relationships with vendors, suppliers, and partners.
- Develop operational policies and procedures to improve efficiency.
- Ensure compliance with industry regulations and standards.
- Lead and mentor team members to achieve performance goals.
Qualifications:
- Bachelor’s diploma / degree in Tourism , business administration, management, or a related field.
- Proven experience in operations management, preferably in the travel industry.
- Strong leadership and organizational skills.
- Ability to analyse data and make informed decisions.
- Excellent interpersonal and communication skills.